Trinity Designs, Inc.





Office/Fax: 800.593.1823
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Frequently Asked Questions


Q: How tall is the doll and what is she made of?
A.: To help with a point of reference, Barbie is 11.5 inches tall. Our dolls are16 inches tall. They are made of vinyl and hard plastic with articulating joints.They are unable to stand alone so we provide a doll stand and base for them to be displayed.

Q: What call is the doll going to do?
A:  Only the 1st edition sorority inspired dolls are equipped with audio.  The audio is activated by installing 3AAA batteries into the doll stand. Samples of each audio have been placed on the website home page. The only way to hear the audio is to push the button on the base.

Q: When will I get my doll?
A: During preorder/installment campaigns orders are taken online. The installment plans are over 3 months and delivery is scheduled at the end of the installment plan period.  Dolls that are IN STOCK are shipped within 48 hours of order confirmation.  

Q: How are the payments processed?
A: Installment orders are processed in 3 equal payments via PayPal.  If you opt to pay in (1) payment you can via the Add to Cart option on the order page. 
 
Q: How much is shipping?
A: The Shipping is a flat rate for INSTALLMENT ORDERS ONLY and is $13.95.
 It is included in the total cost and divided over the 3 months.  For add to cart orders the shipping is determined based on your shipping zip code.
 
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